What Sherman Oaks Homeowners Say About Level Two Chimney Sherman Oaks
Reviews matter because they’re the only marketing we can’t write ourselves. Every testimonial on this page comes from a real Sherman Oaks customer who called (424) 414-6048, got a written price before we started, and walked away with a documented photo record of what we found. We’ve earned them the same way since 2009: show up on time, explain what you’re looking at, and fix what you said you’d fix.
Recent Reviews
“They showed me the Class III creosote buildup on the camera before they touched anything. I could see it was glazed and cracking. Written price was $285 for the sweep and a Level 2 inspection, and that’s exactly what I paid. The photo record they emailed me had 23 images with timestamps. I’ve already forwarded it to my home insurance.”
Ernesto M., Sherman Oaks
“I bought a place near Ventura Boulevard last fall and the inspector said the chimney ‘looked fine.’ Corrine’s crew found a cracked flue liner three feet down that the inspector never caught. They didn’t push a rebuild on me, just showed the camera footage and explained my options. I opted for a HeatShield sleeve. Written price, documented record, done in four hours.”
Christine K., Sherman Oaks
“Second year using them. Last time it was routine maintenance. This time they found spalling on the smoke chamber walls, which I didn’t even know was a thing. They defined it right there: the brick surface is flaking from moisture and heat cycling. Gave me a written quote for the repair and a separate quote if I wanted to wait. No pressure either way. I scheduled the repair.”
Daniela C., Sherman Oaks
“I brought in a competitor’s written estimate for $1,400 to reline my chimney. Level Two did their free second opinion, ran the camera, and found the liner was actually intact. The real issue was a deteriorated crown letting water in. Crown repair was $380. Saved me over a grand and I have the photo documentation to prove the liner was fine.”
Jennifer B., Sherman Oaks
“Live person answered at 8:15 on a Saturday when I smelled something wrong after the first fire of the season. They didn’t dispatch someone to sell me something. They asked specific questions, had me check the damper position, and scheduled a Level 2 inspection for Monday. Turned out to be a bird nest in the flue. Removed it, swept the chimney, sent me the photos. $240 total.”
Ernesto M., Sherman Oaks
“The technician texted me when he was fifteen minutes out, license number included in the message. He was in uniform, boot covers on before he stepped inside. After the sweep he sat with me and went through every photo: here’s your flue liner condition, here’s your damper alignment, here’s your crown integrity. Nothing was ‘fine’ or ‘good’ - it was specific, measurable, and in writing.”
Christine K., Sherman Oaks
Why Customers Trust Us
These reviews repeat the same pattern because our system doesn’t change. Clause 1 of the Haven Standard requires a written price, written scope, and written warranty before any work starts, not after a technician is already in your living room. Clause 4 requires a documented photo record on every visit, included as standard, not sold as an upgrade. The 365-Day Done Right Promise means if we miss something, we make it right, period.
We’ve completed more than 38,000 chimney inspections and cleanings since 2009. Every one had a written price before work started and a documented record when it was done. Materials come from DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield, sourced through Haven’s buying network to keep customer prices honest. Background-checked, uniformed technicians. Live person on the phone, 24 hours a day.
If you’re in Sherman Oaks and want a second opinion on any written estimate, bring it to us. The review is free, and the camera doesn’t lie. Call (424) 414-6048.
Written by Corrine Halstead, Owner at Level Two Chimney Sherman Oaks, serving Sherman Oaks since 2009.